Privacy Policy – TradieTally Academy

TradieTally Pty Ltd (referred to as “TradieTally Academy,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, using the TradieTally Academy platform, the TradieTally App, purchasing our courses, or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. What personal information we collect

We may collect the following types of personal information when you use our website, join TradieTally Academy, sign up for our courses, opt into marketing, or use the TradieTally App:

1.1 Contact & Identity Information

  • Full name

  • Email address

  • Phone number

  • Business name

  • ABN (if provided)

1.2 Billing & Payment Information

  • Billing address

  • Payment details processed securely through third-party providers
    (We do not store full credit card details.)

1.3 Business Information

  • Business performance inputs in tools

  • Job or project data entered into the TradieTally App

  • Preferences or responses to surveys, quizzes, coaching forms, etc.

1.4 Website & App Usage Information

  • IP address

  • Browser type

  • Device information

  • Session activity

  • Cookies and analytics data (e.g., Google Analytics, Meta Pixel)

1.5 Support, Coaching & Communication Data

  • Emails, chat messages, form submissions

  • Coaching call recordings or notes (where applicable)

2. How we collect personal information

We collect personal information in several ways, including:

  • When you visit our website or landing pages

  • When you join TradieTally Academy

  • When you create an account in the TradieTally App

  • Through online forms, quizzes, downloads or registrations

  • Through customer support and coaching sessions

  • From cookies and analytics tools

  • When you engage with our ads or social media

We only collect information by lawful and fair means and, where reasonable, directly from you.

3. Why we collect personal information (Purpose of use)

We collect your information so we can:

  • Provide access to TradieTally Academy, courses, programs and tools

  • Provide access to the TradieTally App

  • Improve your learning and coaching experience

  • Communicate with you about updates, training, events, promotions and new tools

  • Process payments and manage subscriptions

  • Deliver personalised content, recommendations and support

  • Improve our website, systems, tools and overall service

  • Comply with Australian laws and regulatory obligations

We will never sell your personal information to third parties.

4. Disclosure of personal information

We may disclose your personal information to:

  • Service providers (e.g., payment processors, hosting services, email marketing platforms, CRM systems, analytics tools)

  • Contractors or team members assisting with support, coaching or technical operations

  • Legal, accounting or advisory professionals when required

  • Government authorities if legally obligated

All third-party providers engaged by us must comply with privacy obligations under Australian law or equivalent safeguards.

Some service providers may be located outside Australia (e.g., USA). Where this occurs, we take reasonable steps to ensure their privacy protections meet APP standards.

5. Data storage & security

We take the security of your information seriously.
Your personal data is stored using secure cloud services and protected by:

  • Encryption

  • Secure login protocols

  • Access controls

  • Firewalls and monitoring systems

Only authorised staff or contractors who require access to perform their role can view your information.

While we take all reasonable precautions, no method of transmission can be guaranteed 100% secure.

6. Cookies & tracking technologies

TradieTally Academy uses cookies, pixels and analytics tools to:

  • Improve website functionality

  • Deliver personalised content

  • Track conversions

  • Measure marketing performance

You can disable cookies in your browser settings, though some features may not function correctly.

7. Accessing & correcting your personal information

You can request access to the personal information we hold about you at any time, and request corrections if you believe the information is inaccurate or incomplete.

To request access or amendments, email us at:
support@tradietallyacademy.com.au

We will respond within a reasonable timeframe in accordance with the APPs.

8. Unsubscribing from marketing

If you no longer want to receive marketing emails, you can opt out by clicking the unsubscribe link at the bottom of any email or contacting us directly.

9. How long we retain your information

We retain personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is legally required.

You may request removal of your data at any time, subject to legal obligations.

10. Third-party links

Our website may include links to external websites.
We are not responsible for the content or privacy practices of these third parties.
We recommend reviewing their privacy policies separately.

11. Changes to this Privacy Policy

TradieTally Academy may update this Privacy Policy from time to time.
The updated version will always be posted on our website with the latest revision date.

By continuing to use our services, you accept the updated policy.

12. Contact us

If you have any questions about this Privacy Policy, or wish to make a privacy complaint, please contact:

TradieTally Academy
Email: support@tradietallyacademy.com.au
Website: www.tradietallyacademy.com.au

Complaints will be handled in accordance with the Australian Privacy Principles.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).